Fidelity Group — Charlotte NC General Contractor, HVAC & Construction Services

Fidelity Group LLC is a full-service general contractor based in Charlotte, North Carolina, serving the greater Charlotte metro area including Huntersville, Cornelius, Mooresville, Matthews, Ballantyne, SouthPark, Myers Park, Indian Trail, Lake Norman, Concord, Gastonia, Fort Mill SC, and Rock Hill SC.

Our services include custom home construction, commercial build-outs and tenant improvements, full-service HVAC (AC installation and replacement, furnace and heat pump installation, air duct cleaning and sanitization, duct replacement, preventive maintenance plans, 24/7 emergency HVAC repair, mini-split and ductless systems, commercial RTU service, indoor air quality assessment), interior renovations and remodels, kitchen and bathroom remodeling, basement finishing, drywall and light gauge metal framing, acoustic ceiling tile installation, Sherwin-Williams painting systems, tile and flooring installation, millwork, property maintenance and handyman services, post-construction cleaning, and 24/7 emergency response.

Fidelity Group is a licensed and fully insured general contractor in North Carolina. Led by President & COO Bryan O'Baez, we deliver every project on time, on budget, and with a single point of accountability. Call (980) 938-9165 or email estimating@fidelitygrouppllc.com for a free estimate.

General Contractor · Charlotte NC · Licensed & Insured

We Build What Others Only Promise.

Scroll to watch us build your vision from the ground up.

Begin the Journey
MAIN RESIDENCE GARAGE WING CUSTOM ESTATE · 6,800 SF FOUNDATION POURED — 6,800 SF HVAC 2024 FIDELITY
Phase 00 — The Estate Lot

Every Dream
Home Starts
as Empty Land.

A quiet acre. Stars overhead. Orange stakes marking the footprint of a 6,800 square foot custom estate. The main residence. The three-car garage wing. The driveway. Nothing but potential — and the vision of what comes next.

Phase 01 — Foundation Poured

The Ground
That Holds
It All Together.

Two foundations pour as one. The main residence slab — rebar grid set tight. The garage wing beside it. Concrete cured to perfection. This is the promise that nothing shifts, nothing cracks, nothing ever fails.

Phase 02 — Framing Rises

Two Stories
Go Up.
The Neighbors
Stop to Watch.

First floor walls. Then the second. Then the grand roof trusses spanning the whole home. Dormers frame out. The portico takes shape. The garage wing rises beside the main house. Every stud placed 16″ on center. Every connection precise.

Phase 03 — Roof & Systems

Shingles On.
Twin Chimneys.
HVAC Humming.

The house goes dry. Dark architectural shingles. Dormers shingled. Two stone chimneys rise — one over the great room, one over the garage wing. HVAC condensers set. Electrical live. The systems your family will feel every day but never think about.

Phase 04 — Facade & Garage

Stone Base.
Lap Siding.
Three Garage
Doors. Heavy
Double Entry.

The moment it stops being a house and starts being the house. Stone veneer wraps the base. Premium lap siding goes up. Eight windows across the second floor. Heavy carriage-style garage doors — all three. A grand double front door with a transom above. Dormer windows up top.

Phase 05 — Finishes & Drive

Columns Rise.
Driveway Poured.
Iron Balcony.
Coach Lights.

White stone columns flank the grand entry. An iron railing wraps the second-floor balcony. Coach lights mount beside the doors. House numbers set in metal above the transom. The driveway pours wide. Stone pavers curve from the drive to the front steps.

Phase 06 — Home Delivered

Lights On.
Smoke Rising.
Car in the Drive.
Welcome Home.

Mature oaks anchor the lot. Boxwood hedges line the stone. Flower pots flank the doors. Every window glows amber from inside. Smoke drifts from the chimney. Path lights shimmer down the walkway. A car sits ready in the drive. The estate your family dreamed about — delivered by the team that never missed a single deadline. That's Fidelity Group.

00
of 06
Our Services

One Team.
Every Trade.

From foundation to finish, from HVAC to handyman — every service your project needs, under one roof, managed by one team. You make one call. We do everything else.

01
General Contracting & Construction
Full-service general contracting for commercial and residential builds. We run the whole job — so you don't have to.
  • Custom home construction
  • Commercial build-outs & tenant upfits
  • Ground-up construction projects
  • Framing, drywall & light gauge metal
  • Acoustic ceiling tile (ACT) installation
  • Painting — Sherwin-Williams systems
  • Tile & flooring installation
  • Millwork & finish carpentry
Request Estimate
★ Featured
02
HVAC — Heating, Cooling & Air Quality
Full-service HVAC for commercial and residential. Licensed technicians. 24/7 response. Done right the first time — or we fix it free.
  • AC installation & replacement
  • Furnace & heating system install
  • Heat pump installation & service
  • Mini-split & ductless systems
  • Emergency HVAC repair (24/7)
  • Air duct cleaning & sanitization
  • Duct replacement & rework
  • Preventive maintenance plans
  • Thermostat & smart controls
  • Indoor air quality assessment
  • Refrigerant recharge & leak repair
  • Commercial RTU & package unit service
Get HVAC Quote
03
Interior Build-Outs & Tenant Improvements
Shell to move-in ready. Developers, landlords, tenant reps — we run the entire TI process end to end.
  • Shell-to-finish commercial build-outs
  • Office & retail tenant improvements
  • Restaurant & hospitality build-outs
  • Medical & dental office fit-outs
  • Scope development & trade bidding
  • Permit coordination & inspections
  • Schedule management & delivery
  • Landlord work-letter compliance
Request Estimate
04
Renovation & Remodel Management
From kitchen to conference room, bathroom to full home — we run the entire renovation scope, stress-free.
  • Full home renovations
  • Kitchen remodels & cabinetry
  • Bathroom remodels & tile
  • Basement finishing & buildouts
  • Deck, porch & exterior additions
  • Whole-house paint & flooring refresh
  • Demo & structural modifications
  • Permit & inspection management
Request Estimate
05
Property Maintenance & Handyman
Your building in our hands — long after the build. Recurring maintenance for commercial properties & HOAs, or a single handyman visit.
  • Recurring commercial maintenance
  • Preventive maintenance programs
  • Handyman & small repair services
  • Drywall repair & touch-up paint
  • Door, lock & hardware replacement
  • Light fixture & ceiling fan install
  • Plumbing & electrical minor repair
  • Tile & grout repair
  • Pressure washing & exterior upkeep
  • Seasonal HVAC tune-ups
Request Estimate
06
Professional Cleaning Services
Powered by Pristine Dynamics — our in-house cleaning division. Post-construction, commercial, residential, and short-term rental turnovers.
  • Post-construction deep cleaning
  • Commercial office cleaning (recurring)
  • Airbnb & STR turnovers
  • Residential deep & recurring clean
  • Move-in / move-out cleaning
  • Floor stripping & waxing
  • Carpet extraction & steam cleaning
  • Window washing (interior & exterior)
  • Pressure washing & exterior detail
Request Estimate
07
Full Project Management
Have your own crew but need the chaos managed? We'll run your project end-to-end and deliver the result.
  • Single point of contact & accountability
  • Budget development & tracking
  • Master schedule & critical path
  • Trade coordination & sequencing
  • Daily site supervision
  • Quality control & inspections
  • Change order management
  • Weekly owner progress reports
  • Punch list & final delivery
Request Estimate
08
Trade Coordination & Sub Management
Every sub vetted, scheduled, supervised, and quality-checked by us. You never chase a single contractor again.
  • Vetted network of licensed trades
  • Electrical, plumbing, mechanical
  • Drywall, paint, flooring, tile
  • Framing & structural subs
  • Roofing, siding, gutters, windows
  • Contract & insurance verification
  • Daily schedule & sequencing
  • On-site quality enforcement
Request Estimate
09
Emergency & 24/7 Response
When things break at 2 AM, we pick up. Water damage, HVAC failure, property emergencies — we respond fast.
  • 24/7 emergency response
  • Water damage & flood cleanup
  • HVAC emergency repair
  • Board-up & secure services
  • Fire & smoke damage cleanup
  • Tarping & weather protection
  • Property manager & HOA accounts
  • Insurance-approved documentation
Request Estimate
Client Stories

They Trust Us
With Everything.

"We handed Fidelity a 15,000 SF tenant upfit with a tight deadline and they delivered early. They managed every sub, kept us informed daily, and the finished space was flawless. They run projects the way we wish every contractor did."

Development Manager
Commercial Developer · Charlotte NC

"I used to spend half my week managing trade schedules and chasing subs. Fidelity took all of that off my plate. One point of contact, clear communication, and a finished product I was proud to hand over to my client."

General Contractor
Charlotte Metro Area

"Our full home renovation was overwhelming until Fidelity stepped in. They managed everything — demo, framing, HVAC, drywall, paint, tile. We never had to chase a single sub. The most stress-free renovation experience we've ever had."

Homeowner
Ballantyne · Charlotte NC
How We Work

A Proven
Process.

From first walkthrough to final delivery, our 6-step process ensures nothing falls through the cracks. Ever.

01
Consultation & Walkthrough
We visit the site, understand your vision, and identify the full scope of work. No pressure, no obligation — just clarity on what the project actually needs.
02
Scope & Budget Development
Detailed scope, trade breakdown, and transparent budget before any work begins. You know exactly what you're getting and what it costs — down to the line item.
03
Trade Coordination & Planning
We vet, hire, and schedule every trade. You approve the plan. We execute it with precision and hold everyone accountable to their commitments.
04
Execution & Supervision
Our team is on-site daily managing quality, schedule, and communication. You get regular updates. Nothing moves without our sign-off.
05
Quality Control & Punch List
Every detail inspected. Every punch item closed. We don't hand over keys until the work meets our standard — which is higher than yours.
06
Final Delivery & Clean
Move-in ready. On time. On budget. Stress-free. The way every project should end — but rarely does without Fidelity running it.
Leadership

The Man
Behind It.

Bryan O'Baez - President & COO, Fidelity Group LLC
President & COO Fidelity Group LLC

Bryan O'Baez

President & COO · Fidelity Group LLC

Bryan O'Baez didn't build Fidelity Group from a boardroom. He built it from job sites — learning every trade, managing every detail, and refusing to accept anything less than a project done right.

With over a decade in commercial and residential interior construction across the Charlotte metro, Bryan has coordinated hundreds of projects — from ground-up tenant upfits to full-scale custom homes — always with one non-negotiable: the client never chases him. He's already two steps ahead.

As President & COO, Bryan leads every client relationship personally. His philosophy is simple: treat every project like your name is on the door — because at Fidelity Group, it is.

10+
Years in the Field
500+
Projects Managed
1
Point of Contact
Work With Bryan
Request an Estimate

Stop Managing
Chaos.
Start Winning.

One call. One team. One point of accountability. Tell us about your project and we'll get back to you within 24 hours with next steps.

Call us direct
(980) 938-9165
Email estimating
estimating@fidelitygrouppllc.com
Service Area
Charlotte NC & Metro
Business Hours
Mon–Fri · 7:00 AM – 6:00 PM
Saturday · 8:00 AM – 2:00 PM
24/7 Emergency Response Available

Free Estimate Request
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Thanks for reaching out. Bryan and the Fidelity Group team will review your project and be in touch within 24 hours. For emergencies, call (980) 938-9165 right now.